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When it comes to producing quality doors to stand the test of time, we use only the finest quality materials and manufacturing processes.
We are proud to stand by our doors, and we have no hesitation in offering a conditional 10 Year guarantee against faulty materials or workmanship. Should one of our doors be found to be defective upon delivery, or develop a fault due to faulty materials or workmanship within 10 Years of delivery, at our discretion we will offer the original purchaser the option of repair, replacement or refund.
All doors supplied by Doorsie Ltd, hereafter referred to as Doorsie (except those doors expressly excluded from this guarantee by Doorsie, effective as at 1st September 2016), are guaranteed by Doorsie for ten years from date of delivery, and at that time, to be of good material and workmanship and to be free of defects which would render said doors unserviceable and/or unfit for the ordinary, recommended use. This guarantee is made to the original purchaser only and does not extend to subsequent purchasers.
If at the time a door delivery is received, said door(s) are found to have a defect(s) which can reasonably be discovered by inspection of each door, the receiver of the door(s) must, prior to hanging or fitting, and within 3 days, send written notice of said discovered defect(s) to Doorsie.
All doors should be fully inspected prior to altering or fitting. Any work on the door shall constitute acceptance. If a fault, rather than a defect develops after the door is fitted, written notice of said fault(s) must be sent to Doorsie within ten years from date of delivery.
No claim will be honoured unless an authorised representative of Doorsie or LPD performs a site inspection (at the discretion of the company).
If guaranteed doors are found to contain defects/faults as stated herein, Doorsie, at our option will either; repair defective/faulty door(s), replace defective/faulty door(s) or refund to the original owner the amount originally paid to Doorsie for the returned defective/faulty door(s).
This guarantee does not cover any other charges incurred such as labour for removal of defective door, rehanging of new and/or replacement door, transportation to and from site, or reimbursement for any other work/service not originally supplied by Doorsie.
Further details of this conditional guarantee, and details of limitations and exclusions can be requested from Doorsie.